Order Cancellation & Refund Policy

Effective Date: sep 2025

At Easy Home Service, we strive to provide quality and timely home services to all our customers. This policy outlines the process for order cancellations and refunds.

1. Order Cancellation

• Customers may cancel their service order by contacting us through our website, phone, or email.

• A flat cancellation charge of ₹100/- (Rupees One Hundred only) will apply to all types of service orders, regardless of service category.

• Cancellations made after the service has already commenced will not be eligible for a refund (other than the deduction of the cancellation fee, if applicable before start).

2. Refund Policy

• If you cancel your order before service commencement, we will refund the service amount paid, after deducting ₹100/- as the cancellation charge.

• Refunds will be processed through the original mode of payment (e.g., UPI, debit/credit card, net banking) within 7–10 working days.

• In cases where the service provider fails to deliver the service (e.g., no-show without notice), customers will receive a full refund with no cancellation charge.

3. Non-Refundable Charges

• The cancellation fee of ₹100/- is non-refundable under any circumstances.

• Any additional government taxes, if applicable, will not be refunded.

4. Contact for Cancellation/Refunds

For cancellations and refund-related queries, please contact us at:

• Email: customercare@easyhomeservice.com

  Phone:+91 81899 00025

• Website: https://easyhomeservice.in

5. Policy Updates

We reserve the right to amend or update this policy at any time. Any changes will be posted on this page with an updated effective date.