Service Policy & Terms & Conditions

Effective Date: [Insert Date]

Welcome to Easy Home Service (“Company”, “we”, “our”, “us”). By booking our services through our website https://easyhomeservice.in, phone, or any other medium, you (“Customer”, “you”, “your”) agree to the following Service Policy and Terms & Conditions.

1. Scope of Services

• Easy Home Service provides housekeeping, cleaning, maintenance, and other home-related services as listed on our platform.

• All services are subject to availability of service providers.

• Service details, pricing, and timelines will be communicated at the time of booking.

2. Booking & Confirmation

• Orders must be placed through our website or official customer support channels.

• A booking is considered confirmed only after successful payment (if applicable) and acknowledgment from Easy Home Service.

• We reserve the right to cancel or reschedule services in case of emergencies, unavailability of staff, or unforeseen events. Customers will be notified promptly.

3. Pricing & Payments

• All prices are mentioned clearly on our website or communicated before booking.

• Payments must be made in advance or at the time of service completion, as per the booking terms.

• Taxes, if applicable, will be charged in addition to service fees.

4. Cancellation & Refund Policy

• Customers may cancel their booking before service commencement.

• A flat cancellation charge of ₹100/- will be applicable for all cancellations.

• Refunds (if eligible) will be processed within 7–10 working days via the original mode of payment.

• If service is canceled by Easy Home Service due to unavailability or internal reasons, a full refund will be provided without any cancellation charge.

5. Customer Responsibilities

• Customers must provide accurate information including name, address, contact details, and service requirements.

• Customers must ensure safe access to the premises for service staff.

• Any valuable items should be secured by the customer before service commencement.

• Customers are responsible for supervising minors, pets, or restricted areas during service.

6. Service Provider Conduct

• All service staff engaged by Easy Home Service are expected to behave professionally and deliver services to the best of their ability.

• Customers are expected to treat service staff respectfully. Any form of abuse, harassment, or misbehavior will not be tolerated.

7. Liability & Limitations

• Easy Home Service will take reasonable care in providing services, but we are not liable for incidental, indirect, or consequential damages.

• We are not responsible for pre-existing issues, damages, or defects at the customer’s premises.

• Any claims related to service quality must be reported within 24 hours of service completion.

8. Intellectual Property

• All content, logos, and branding on https://easyhomeservice.in are the property of Easy Home Service and may not be copied, reproduced, or used without prior written consent.

9. Privacy & Data Protection

• Personal information collected during booking is used only for service fulfillment, communication, and support.

• For details, please refer to our Privacy Policy.

10. Governing Law & Dispute Resolution

• These Terms & Conditions are governed by the laws of India.

• Any disputes shall be subject to the jurisdiction of the courts located in [Insert City, e.g., Coimbatore/Chennai].

11. Amendments

• Easy Home Service reserves the right to update or modify these terms at any time.

• Updated policies will be published on our website with the revised effective date.

Contact Us
For queries, complaints, or feedback, please contact:

• Website: https://easyhomeservice.in

• Email: Customercare@easyhomeservice.in

• Phone: +91 81899 00025

• Address:

  RSR ASSOCIATES

  45/134, K.K. Pudur road, 4th Street,

  Saibaba Colony,

  Coimbatore - 641011